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Retail BPR

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Retail Business Process Review

Product Number: SRV-0002-001
Price: Starting at $15,000. Plus Travel & Expenses

The Retail Business Process Review is a service package that provides an in-depth review and expansion of the store operations described in the Retail Analyst Express Audit.   It drills-down another level with a more quantitive analysis of current process steps and auditability, operational costs, and store view of the supply chain that effects operations and its bottom line.

The Retail Business Process Review collects detailed task performance data, examines operational process and potential re-engineering impact, and creates specific operational and systems recommendations, along with ROI Models that are assist in cross-department operation and budget planning.

The net result of the Retail Business Process Review is a comprehensive report that clearly explains the customer’s current situation, proposed improvements, high-level ROI Analysis, and a recommended implementation plan to maximize improvement results.  These findings and recommendations will be presented and discussed with designated management.

The base Retail Business Process Review offering is a two-week engagement includes:

1. Kickoff Meeting to outline BPR Process and to schedule all necessary resources from the retailer’s corporate and store operations.
2. Plan targeted store visits; top, median, and lower performance stores.  Setup targeted interviews with representatives from Store Operations, Loss Prevention, Sales Promotion, and IT.
3. Site Visits where detailed analysis and data collection is performed.
4. Follow-up Interviews and additional data gathering
5. Data analysis and targeted solution review and ROI modeling
6. Report Creation and Result Presentation. 

The Retail Business Process Review base offering can be expanded to service larger customer engagements and detailed application requirements definition as needed.  These engagements are typically quoted at our standard prevailing rates with a not-to-exceed threshold.

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