• Full Screen
  • Wide Screen
  • Narrow Screen
  • Increase font size
  • Default font size
  • Decrease font size


E-mail Print PDF

Must be a registered customer to access customer specific support.

Customer-First Service

Our Customer Services define world-class support for our customers with unmatched expertise in mobile system implementation and maintenance.Trovera provides a completely integrated customer support program from a single source — Trovera. Services for retail mobile computing solutions including:

  • Retail specific business and technical consulting
  • Mobile solution analysis and design
  • Application Development
  • Program Management & Implementation
  • Solution Staging
  • Training
  • Customer support

At Trovera, Customer-First Service is more than how we treat our direct customers; it is built into our solutions that help our customers better service their customers.

Single Point-of-Contact

Trovera provides vertically integrated solutions and support options. This means that when there is an issue with your solution at any point in its lifecycle, there is only one name to remember tosolve any problem, Trovera.
Trovera, mPowered Solutions have been specifically designed, integrated, and tested to virtually eliminate systemic issues prior to deployment. All Trovera solutions also incorporate audit and support components so that, in the rare occasion that a problem occurs, the support experts at Trovera can quickly diagnose and recommend a solution.


Product Maintenance

Trovera Product Maintenance provides one year of software updates and version upgrades for the covered product, Error Report Tracking with reasonable commercial efforts to correct, repair, or replace the software.  

Product and Customer Support

Trovera offers Enhanced and Premium customer support for standard products and custom projects.  Offering Includes:
  • Support Incident Package providing Five (5) unique support incidents with two hours of priority support assistance, Advance problem resolution per incident, Support pack is valid for one year from date of purchase.
  • Premium Support Packages with Dedicated Staff and service level agreement are also available.


You are here: Support